About us

 

Brief details about the company

• Lo’meedar Fresh is a healthy lifestyle company with a wide range of fresh and nutrient-rich meal options
• Lo’meedar Fresh was borne out of the passion to encourage people to eat healthy and embrace a healthy lifestyle.
• We commenced business in May 2015 operating on a small scale from home. Our growth inspired the opening of the first outlet in November 2020 and we have since gained good reputation in the industry through our focus on the supply of 100% healthy meals
• Our products are made using only raw produce with no preservatives or additives

       Mission

• To build a long term relationship with our customers by providing quality healthy products

        Vision

• To be one of the top providers of healthy meals in Nigeria and West Africa
• Core Values
  • Quality
  • Healthy Nutrition
  • Innovation
  • Integrity

 

Privacy Policy

Introduction At Lo’meedar Fresh, we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information.

Information Collection We collect information such as your name, email address, shipping address, and payment details when you place an order or subscribe to our newsletter. We also collect data through cookies to enhance your browsing experience.

Use of Information Your information is used to process orders, send newsletters, and improve our services. We may share your information with third-party service providers to assist with these tasks. Your data will not be sold to any third parties.

Data Protection We implement a variety of security measures to maintain the safety of your personal information, including encryption and secure servers. For any questions regarding your data, please contact us at [email protected].

User Rights You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at the above email address.

Changes to the Policy We will notify you of any changes to this policy by updating this page. Please review it regularly to stay informed of any updates.

 

Refund Policy

Introduction We strive to ensure you are satisfied with your purchase from Lo’meedarFresh.

Conditions for Refunds Refunds are issued for defective products received. Please contact us within 5 hours of receiving your order and item must be intact in their original packaging to request a refund.

Process for Refunds To request a refund, please contact our customer service at [email protected], including your order number and reason for the return. We may ask for additional information or photos to process your request.

Timeframe Refunds will be processed within 14 days of receiving the returned item. The refunded amount will be credited back to the original payment method. 

 

Terms and Conditions

Introduction Welcome to Lo’meedarFresh. By using our services, you agree to the following terms and conditions.

Definitions

• “Company” refers to Lo’meedarFresh.
• “User” refers to anyone using our services.

User Responsibilities Users must provide accurate information and comply with applicable laws. Any fraudulent activity or false information may result in termination of services.

Order and Payment Terms Orders can be placed via our website. We accept major cards and transfer. All payments must be completed before the order is processed.

Shipping and Delivery Orders are processed when placed. Shipping costs are calculated at checkout and depend on the delivery location and the size of the order.

Returns and Exchanges To return or exchange an item, please contact us within 5 hours of receiving your order at [email protected]. Returned items must be in their original condition and packaging.

Changes to Terms We reserve the right to update these terms and conditions at any time. Users will be notified of changes via email and by updating this page.

 

Contact Information

Email Address [email protected]

Phone Number +2349136874807

Physical Address 34A, Diya Street Gbagada Lagos